Returns & Exchanges

At Reeder, we strive to ensure your satisfaction with every electronic purchase by offering a straightforward 30-day return policy. If your device isn't the perfect fit, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your Reeder account and navigate to 'Order History' to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the device in its original packaging including all cables, manuals, and accessories to ensure a full refund and prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any previous shipping labels are covered.

• 4.
  Drop Off and Track

  Hand over your package to the designated courier service and keep your tracking receipt; once we inspect the item, your refund will be processed within 5-7 business days.